Hardware
Recovery & Repair.
Your 'Genius Bar' appointment is two weeks out. We are ready today.
Specialized support for Small Business & Residential hardware. We fix the machines that run your life, without the corporate wait times or data-wipe policies.
Custom In-House Tooling
We don't just run Norton. We use our own proprietary applications for advanced network monitoring and deep-clean virus extraction. We see threats that retail software misses.
5 Most Common Failures
We've fixed thousands of devices. These are the usual suspects found during technical assessment.
1. Drive Failure
Mechanical 'click of death' or SSD controller burnout.
Critical Risk
2. Battery Bloat
Lithium cells expanding and crushing internal components.
Fire Hazard
3. Overheating
Dust bunnies clogging fans and laptops suffocating on blankets/cloth. Your CPU is gasping for air.
Performance Loss
4. Liquid Damage
Coffee spills causing short circuits on the motherboard.
Immediate action needed
5. Display Death
Backlight failure or cracked LCD panels from drops.
Usability Zero
The Air-Gapped Data Transfer.
Never trust a compromised OS. When a machine is infected, booting Windows is a risk. We bypass the OS entirely.
External Enclosures
We physically remove your drive and mount it externally to a clean, isolated analysis rig. The malware stays dormant because its executable code never runs.
Live Linux Boot
For surgical onboard repairs, we boot into a sterile Ubuntu Live environment. This gives us full read/write access to your file system while the virus remains paralyzed.
root@evergreen-live-os:~# mount /dev/nvme0n1p3 /mnt/infected_drive
Mounting NTFS partition [Read-Only Safe Mode]...
root@evergreen-live-os:~# clamscan -r /mnt/infected_drive/Users/Admin
Scanning 41,202 files...
FOUND: Trojan.Win32.Emotet.Heur
FOUND: Ransom.Wannacry.Remnant
root@evergreen-live-os:~# cp -r /mnt/infected_drive/Documents /safe_backup
Transferring critical assets... [100%]
Profile-Specific Quarantine
Malware often lives in the %AppData% of a specific user. It relies on your admin privileges to spread. We re-architect your account structure to contain the impact area.
The 'Patient Zero'
The primary compromise. Often corrupted beyond repair. We scavenge the data, then securely delete this user profile from the registry completely.
The Admin Vault
We create a secured local Admin account that is NEVER used for web browsing. It exists solely to authorize updates and manage the system.
The Daily Driver
Your new 'Standard User' profile. If you click a bad link here, the virus hits a permissions wall and dies instantly.
Online Scanners &
Deep Heuristics.
Installed antivirus software can be compromised by sophisticated rootkits. We don't rely on the infected host to tell the truth.
ESET Online Scanner
A one-time, cloud-powered forensic sweep. It ignores local whitelists and checks file hashes against a global threat database.
Autoruns & Process Explorer
We manually inspect the Windows Registry 'Run' keys and hidden scheduled tasks to find persistence mechanisms.
Recovery Timeline
EST: 2-4 HOURSStep 1: Isolation
Disconnect network. Boot to Live OS.
Step 2: Data Extraction
Copy user data to external sanitizer drive.
Step 3: Nuclear Sanitation
ESET Deep Scan + Format System Partition.
Step 4: Rebuild & harden
Install Clean OS. Configure Admin/User hierarchy.